Agenda

2:35pm

Keynote Presentation: Understanding the Irish Hotel Market

Ireland has seen significant growth in international tourism in recent years, coupled with improved spend from a buoyant domestic market. But with Brexit looming and a raft of new openings coming to market, what does the future hold for hoteliers? And how can they best prepare to navigate through the coming uncertainty?

Sarah Duignan, Director – Client Relationships, STR

3:05pm

Revenue Management versus Revenue Strategy

How can hotels work to unlock valuable data to get actionable insights? The answer lies in an integrated tech stack. Hoteliers need to get strategic: aggregate new data sets, develop customer segments and consider how to boost ancillary spend.

Isabel Eisenach, Solutions Engineer, Duetto

3:35pm

Driving Ancillary Spend and Profitability

Senior executives share their thoughts on how to drive ancillary revenue, through add-ons, up-sells and promotions.

Moderator: Jutta Moore, Managing Director, Moore Hotel Consulting

Panel: Emmanuel Lacour, SACO
Sushrut Athavale, HQ – Director of Revenue Management, Yotel
Nicola Rhone, Chief Commercial Officer, Great National Group

4:05pm

Using Technology to Deliver a Personalized Guest Experience

Discover the power of an integrated tech stack to enable personalization that drives guest conversion rates and loyalty while also providing forward-looking data to power your forecast.

Frank Reeves, CEO, Avvio

4:35pm

Revenue Strategy Best Practices

Revenue consultants, hotel industry leaders and strategists come together to discuss their approaches to revenue, and how it differs from an independent hotel, a start-up brand or an established market force.

Moderator: Sarah McCay Tams, Director of Content – EMEA, Duetto
Panel: Andy Leung, Director of Revenue Management & E-Distribution, Hodson Bay Group
Jutta Moore, Managing Director, Moore Hotel Consulting
Alessandra Leoni, Head of Revenue & Distribution, Nadler Hotels

5:00PM

Networking Reception and Drinks