At Avvio we believe that a hotel website’s job doesn’t stop at the point of booking confirmation. Data gathered from our AI-powered booking engine Allora shows that pre-stay returning visitors will typically amend their booking prior to arrival.
Last month Avvio hosted 'The Connected Guest' webinar alongside Classic British Hotels and SiteMinder. The webinar provided attendees with invaluable knowledge and actionable tips on how to improve the guest experience whilst increasing their hotel website’s direct booking traffic. Take a look at our key take-aways from the informative session!
Avvio had the pleasure of attending yesterday’s first MIALD Alumni meeting where our Co-founder and CEO Frank Reeves and Chief Commercial Officer Michael De Jongh spoke to a rapt audience about everything from OTAs and personalised guest journeys to Google’s direction of travel.
With over 300 spacious guest rooms, ample free surface-level parking and an on-site restaurant, Mardi Gras Hotel & Casino is an obvious choice for guests looking to ‘stay & play’ in Vegas without breaking the bank.
Acquired by the Kang family in 2013, Ireland’s Fota Island Resort and The Kingsley proudly encompasses The Fota Collection. Read how The Fota Collection has increased its direct bookings and revenue since partnering with Avvio.
La Suite West is part of the Bespoke Hotels portfolio and is the sister hotel to Bermondsey Square Hotel - a stylish hotel with 90 designer bedrooms, including a series of loft rooms overlooking London’s city skyline.
From the plush velvet sofas in reception to the ‘Penguin Books’ theme lining the staircase wallpaper and cafe accessories, Georgian House is seamlessly elegant, quintessentially British and genuinely welcoming. Read how this 4-star luxury hotel has increased its direct bookings and revenue since partnering with Avvio.
There are certainly no surprises when it comes to the general theme of the OTAs dominating the market - particularly for many independent hotels. Yesterday we attended the inaugural Independent Hotel Show (IHS) in Amsterdam where we discussed the results of the Direct Booking Survey we conducted alongside IHS in April.
Based on data gathered from Allora, as well as from analysis of industry trends and best practice, the front-end design and functionality of our booking engine has been enhanced to provide a better guest user experience (UX) to enable an increase in direct bookings.
Keeping up-to-date with digital innovations is a tireless job. The digital landscape changes rapidly with many channels regularly advancing to stay competitive online. Hoteliers and accommodation providers need to think about what their guests may need at any one point in their digital journey.