Avvio's Rich Tuckwell takes on the Big Apple

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Posted by Fionnuala Bland on: 2017-04-07 11:39:21Booking Engine

Avvio's VP Head of Sales and Marketing, Rich Tuckwell is New York bound and will be attending the Serviced Aparmtment Summit Americas on the 10th and 11th April.

Hosted in the exquisite New York Marriott Downtown Hotel, the summit encompasses two days of property tours, networking opportunities, workshops and education sessions.

Rich is thrilled to be talking about digital personalisation and the connected journey. His breakout session at 14:00 on Tuesday will look into the advances of smart data and personalisation, which is fast becoming unignorable for the travel industry.

“Digital is shaping the way we all live, and many services have become increasingly impersonal in the process. Personalisation is the reverse of that. For serviced apartment operators, it’s a way to use digital advances to build a stronger personal connection at every stage of their guest experience – from browsing the website, to making a direct booking, to purchasing targeted upsells and improving their stay and booking another visit.”

Rich will be on hand throughout the two-day event to give practical advice on how to use personalisation to improve direct bookings. Named as one of Europe’s Top 20 Extraordinary Minds in Technology, Rich’s advice is worth taking. So drop by Stand #8 to meet him and learn how we can help grow your direct bookings and reduce dependence on online travel agencies.


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