Insights from Avvio
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Manorview Hotels and Leisure Group has a
portfolio of nine boutique hotels scattered throughout Scotland and
manages them all with one optimised booking platform: Convert by
Avvio. Each of these hotels offers a unique and exquisite guest
Pam Davies, Group Revenue Manager for the Manorview Hotels Group, explains, “We have everything from a Scottish castle and a Tudor Gothic mansion to award-winning hotels that include family pubs and lively nightclubs. We cater for all and we always work towards serving our guests in the best way we can.”
Managing the digital channels for nine different hotels is no easy task. So Manorview partnered with Avvio in autumn 2016, to introduce efficiencies and maximise direct bookings across all their properties.
It'll come as no surprise to you that I'm on the move again. Next week I'm jetting to Canada and I'll be exhibiting at the HITEC Toronto on 26 - 29 June.
I'll be at Stand 2500 throughout the event and would love to meet you. Schedule a meeting or swing by the stand between sessions. I'll be more than happy to give you practical advice on how you can use cutting-edge technology and savvy digital marketing strategies to improve direct revenue and long-term guest loyalty.
I’ve just made the exciting announcement that Avvio is launching Allora, the world’s first direct booking platform powered by artificial intelligence (AI).
Launching in October of this year, Allora is more advanced, more adaptive and more intelligent than any other direct booking platform. By orchestrating better online interactions between hotels and customers, Allora will focus primarily on driving direct bookings and guest loyalty.
Don’t judge a book by its cover, it’s what’s on the inside that counts.
We’ve all heard that phrase. And as pleasant as the sentiment is, we all know that much of the time, the rule doesn’t apply. We make a lot of judgements based on face-value. We make assumptions about books based on their cover; about people based on the clothes they wear and about hotels based on their website. The hotel sector is all about experience and the guest’s experience with your brand starts the moment they click on to your website.
It’s essential to give potential guests a strong first impression of your hotel and to do that, you need to understand and play to their emotions. At the HEDNA Global Distribution Conference, running from 12 - 15 June in Dublin, I’ll be discussing effective ways to do this alongside Charlie Osmond, CEO of our integration partner, TripTease.
Learn. Exchange. Grow. Three fundamental philosophies of business. These three words also make up the tagline of the HEDNA Global Distribution Conference, which is taking place on 12 - 15 June in Dublin.
As Avvio holds adaptation, development and growth at the top of our priorities, it seems fitting that we’re platinum sponsors of this invaluable conference. Not only will Avvio be sponsoring the event, but two of our top experts will also be holding ground-breaking presentations.