Privacy Policy

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Privacy Policy2023-02-23T20:41:15+00:00

Revmac (T/A Avvio) own and operate this website (www.avvio.com).  Avvio fully respects your right to privacy and complies with its obligations under the General Data Protection Regulations (GDPR).

Avvio is committed to protecting and respecting your privacy. This Privacy Notice tells you about your privacy rights and sets out how we, as a Data Controller, collect, use, process and disclose your personal data relating to your interactions with our website.

  1. What Does This Notice Cover?

    This Website Privacy Notice applies only to your use of our website. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  2. What Is Personal Data?

    Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. If you do not provide us with your personal data, we may not be able to provide you with our services or respond to any questions or requests you submit to us via our website. We will tell you when we ask for personal data which is a contractual requirement or is needed to perform our functions or to comply with our legal obligations.

  3. What Personal Data Do you collect and how?

    Our site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution. You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

  4. How Do You Use My Personal Data?

    Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reasons for which it was first collected. We will comply with our obligations and safeguard your rights under the relevant Data Protection Legislation at all times.

    Below is a summary of the purposes and lawful bases we rely on to use your personal data:

    Data Collected Purposes/activity Legal basis for processing
    Email address and password To provide our customers with login access to our allora portal on our website. The processing is necessary to perform a contract with you.
    First and last name, Email address, company name, telephone contact details, postal address, any information which you volunteer in the form For access to our AI Booking Engine, Digital Marketing content Your consent.
    First and last name, Email address, telephone contact details. To contact/respond to members or prospects regarding business services and opportunities. Your consent.
    Email address To subscribe to our Newsletter Your consent.
    IP address, browser type etc. To analyse website visitor behaviour and preferences.

    To assist the proper operation and functionality of our site.

    Your consent.

    The processing is necessary to support our legitimate interests in managing our business and maintaining website security.

    First and last name, email address. To notify you about changes to our Data Privacy Notice. The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how website users use our services).
  5. Security and where we store your personal data.

    We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organization. We will continue to revise policies and implement additional security features as new technologies become available.

    Personal data security is essential to us, and to protect personal data, we take the following measures:

    • limiting access to your personal data to those employees and third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
    • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the relevant Supervisory Authority when legally required to do so;
  6. What Are My Rights?

    Under the General Data Protection Legislation, you have the following rights, which we will always work to uphold:

    1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in the ‘Contact Us’ section.
    2. The right to access the personal data we hold about you. ‘Contact Us’ below will tell you how to do this.
    3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
    4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in the ‘Contact Us’ section to find out more.
    5. The right to restrict (i.e. prevent) the processing of your personal data.
    6. The right to object to us using your personal data for a particular purpose or purposes.
    7. The right to withdraw consent. This means that, if we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
    10. the right to lodge a complaint with the relevant Supervisory Authority, if you have any cause for complaint about our use of your personal data. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in the ‘Contact Us’ section.
  7. Do You Share My Personal Data?

    We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

    Service Providers:

    Carefully selected companies that provide services for or on behalf of us, such as companies that help us with IT support and website security. These providers are also committed to protecting your information.

    Other Parties When Required by Law or as Necessary to Protect Our Services:

    For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security or other issues that are related to public security. We will challenge any such requests that are not valid.

    Other Parties in Connection with Corporate Transactions:

    We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.

    Other Parties with Your Consent or at Your Direction:

    In addition to the disclosures described in this Privacy Notice, we may share information about you with third parties when you separately consent to or request such sharing. If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EEA and under the relevant Data Protection Legislation.

  8. Retention of your personal data.

    We will store your personal data only for as long as necessary for the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) the length of time we have an ongoing relationship and/or provide our services; (ii) whether there is a legal requirement to which we are subject; and (iii) whether the retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). Please contact us if you wish to obtain further information concerning our retention periods (see ‘Contact Us’ below).

  9. International Transfers.

    Your use of our website may from time to time involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.
    As stated in Part 7 above, we may be requested by law, legal process, or court order from governmental authorities to disclose your information. Avvio also commit that if we are ever compelled by a valid and binding legal request to disclose visitor/customer data, we will disclose only the minimum amount of data necessary to satisfy the request.

  10. Processing of children’s’ data.

    Avvio does not provide services for purchase by children, nor do we market to children. If you are under the age of 16, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Privacy Notice by instructing their children never to provide personal information via our website without their guardian’s consent.

  11. Contact Us.

    You may request at any time a copy of the personal data held about you and request its correction or deletion. To obtain a copy of this information, please send an email to dataprotection@avvio.com. Upon receipt of your request and within one month we will inform you about the type of personal data we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. In some cases, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

    To contact us about anything to do with your personal data, including to make a subject access request, please use the following details (for the attention of Data Protection Contact):

    Registered address: Avvio House, National Technology Park, Castletroy, Co. Limerick, Republic of Ireland
    Email address: dataprotection@avvio.com

  12. Changes to this Privacy Notice.

    We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    Any changes will be posted on our site and you will be deemed to have accepted the terms of the Privacy Notice on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

    This Privacy Notice was last updated on 1st February 2023.

All about Cookies

Avvio respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies (“cookies”) on our website and any of its subdomains.

What are cookies?

A cookie is a small piece of data or text file that may be stored on your computer or mobile device when you visit a website. It allows a website to “remember” your actions or preferences over a length of time. In this Cookie Policy, any use of the words “you”, “yours” or similar expressions shall mean any user of this website whatsoever.

How we use cookies?

Our website use cookies for a number of reasons which can include:

  • To understand the use of our website, such as the visitor numbers and what way visitors interact with the website
  • To help you navigate the website
  • To assist in your online shopping
  • To make improvements to our website.

Some cookies are placed by third party services on our pages

Learn more about who we are and how we process personal data in our privacy statement

Managing Cookies: your choice

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

When you log on to our website for the first time, you will see a message from our consent management tool asking for your consent to the use of cookies, with a link to further details about the types of Cookies used, as well as a link to the full Cookies Policy. You may choose to consent to our use of all Cookies, or you may specify which types of Cookies may be employed. All Cookies used by and on Our Site are used in accordance with current laws.

You can at any time change or withdraw your consent from cookies on our website.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

You can find out how to manage cookies on popular browsers at the below links:

To opt out of being tracked by Google Analytics across all websites, visit:

Google Analytics Opt-out Browser Add-on Download Page

Rejecting all cookies may have a negative impact upon the functionality of many websites or result in features not working on a website.

Third party services and social networks

Avvio may work with third parties for analysis and advertising purposes. To do this, we embed pixels/widgets from these third parties on our website. This may result in cookies being set by these networks and third parties that will collect information about the users and use of our website. The information can then be used to personalise advertisements on these third-party sites and to analyse the use of our website. Please note we are not responsible for the content hosted on third party sites. Please visit their websites for further information on their cookie policies.

Cookies used on this site

The cookies used on this site are:

Cookie Tipe Name
Necessary Cookie Avvio CRM
Vimeo
Statistical Cookie Google Analytics
Google Tag Manager
Crazy Egg
Hotjar
Hotel Tech Report
Advertising Hub Spot

 
The following categories describe the range of cookies that can be used during your visit to our website.

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Targeting or Advertising

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and allows for the optimisation of delivery of ads

Analytical

These cookies help us to analyse the use and performance of our website and services.

Statistical

These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Contact Us

We hope that this policy has helped to explain our use of cookies on this website, however if you would like further information then you can contact us at the following email address: dataprotection@avvio.com

 

Cookie declaration last updated on 1st February 2023.