Feature of the Month2021-10-01T09:44:36+01:00


Feature of the Month

Each month we will put the spotlight on one of our key features.

September 2021

We’ve Got a New Look

This September we completely overhauled our Customer Dashboard. The entire platform has had a redesign and we took that as the lead to also look at revamping how we present these changes back to you. Sit back, press play & let us take you on a tour of the exciting new Customer Dashboard.

View our Release Notes

July 2021

Room Facilities and RE Cards

As part of the May release, we introduced awesome icons that can display on Room Facilities within the Booking Engine and for Custom Messages and Rate Recommender Engine Widget Cards on your website.

This visual update differentiates text heavy entries and should be applied at your property to draw the eye.

Printable Version

June 2021

Cancellation Risk Analysis

Our Cancellation Risk Analysis will reveal a better understanding of the customer journey and, at the same time, learn from the data and allow allora.ai to protect your website’s revenue with enhanced forecasting. We start by analyzing the cancellation data by market segment and traveller type (family, business, etc).

Then break this down by channel, lead-in, rate and room.

Printable Version

May 2021

Basket Abandonment Emails

The Save Search tool allows bookers to email details of their search to themselves or a friend from within the booking engine so they can come back later and pick up where they left off.

This functionality allows bookers to resume their search later on, therefore reducing the abandonment rate on your booking engine.

Printable Version

April 2021

Picture Perfect – Mediacenter

We are so excited about the changes to the Mediacenter that we wanted to ensure you have taken the time to explore these updates.

Keep imagery fresh to showcase your property to its full potential & remember to update generic shots to reflect the upcoming summer season

Printable Version

February  2021

Site Scores – Come Back Stronger

Site Scores were introduced to deliver a one stop tool that equips you with the knowledge to drive your direct booking strategy forward.

Now is the perfect time to review your score, unlock additional features and emerge with your best foot forward.

Printable Version

November  2020

Room upgrades at various stages of the booking journey

When offering room upgrades at various stages of the booking journey, you build an easy way to maximise your guest revenue.

We go beyond showing this in the booking path by leveraging our AI capabilities to present upgrades to your guests any time they visit your website pre-check-in!

Printable Version

September  2020

Advanced Flash Sales – Rooms now included!

One of the highlights of our August 2020 release was the advanced Flash Sale functionality and, in particular, the ability to apply a sale or exclusion on a per Room basis.

This should help you drive revenue across certain room types during foreseen periods of reduced demand or allow you to omit high demand room types from general sales.

Printable Version

August  2020

Dynamic Packaging 

Does your hotel have an up-selling and cross-selling strategy in place?

Now, more than ever, we need to look at boosting profitability and driving guest revenues. Avvio’s Dynamic Packaging module allows you to expand your offering and enhance your guest’s overall experience. These tailored inclusions can be added during the booking process or, via Allora – at any time pre-check-in.

Printable Version

July  2020

Group Rates

With many hoteliers re-aligning their marketing strategy to focus on the domestic market, there is no better time to consider setting up Group Rates. Avvio’s minimum number of rooms per rate feature will allow you to offer a discounted rate to guests who book multiple rooms (you set the minimum!) within the one transaction. This would be very useful at the moment for Reunion Rates.

Printable Version

March  2020

Length of Stay Discount Restrictions

Rates have an option to provide length of stay discounts, but this was applied to all dates which may not be desirable. Based on your feedback to provide the ability to mitigate this, we have provided the functionality to restrict LOS discounts on specific dates.

Printable Version

January  2020

Customised Email Templates

 Every customer now has the functionality to easily design their own content for Pre Stay, Post Stay and Wait List Emails. When it comes to customer experience few things are as powerful as the right content at the right time.

Printable Version

December  2019

Monetising early check-in & Late check out 

Cross selling and Up Selling within the booking path is a great way to drive ancillary spend and boost overall revenue. As part of our November Release we introduced the option to apply Early Check In and/or Late Check Out to all rooms at your property.

Printable Version

October  2019

Helping to combat abandonment 

Avvio’s Anti-Abandonment Tool has been re-written to provide multiple and custom messages per hotel.

Printable Version

cancellation policies

September 2019

Create your cancellation policies

Cancellation policies also allow you to set multiple cutoff times or implement penalties for late cancellations.

Printable Version

July 2019

Create a Personalised Insights Report

Our Insights service has the functionality for property’s to develop their own customised template for information and reporting. These reports can be set up within your Avvio account and exported when and where you need them.

Printable Version

May 2019

Length of Stay Discounting

Length of Stay (LOS) Discounting enables you to offer guests a discount on their overall price based on the length of their stay. Saving you the task of creating multiple rates in order to apply a discount.

Printable Version

April 2019

Closed User Groups

Closed User Groups allow potential guests to input their email address at the point of search, with the intention of unlocking discounts on available rates or allowing them access to other hidden rates.

Printable Version

March 2019

Blended Rates

Rate blending is a technique mainly championed by Online Travel Agents (OTA’s) to provide their customer with the best rate by mixing different rate plans to meet the search parameters.

Printable Version

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