Are you ready for the staycation boom? As Boris shared his plans to allow staycations in the UK this Summer, the demand for hotels in August has already risen by a whopping 239 per cent [...]
Last week we saw our Chief Commercial Officer, Michael De Jongh talking about customer journeys and loyalty with Avvio customer Roomzzz Aparthotels and Cendyn, the provider of customer-focused software solutions to the travel industry. The [...]
2020 certainly threw a curveball for the industry as a whole, but there was one type of hospitality that no doubt saw an unexpected boom this year. Staycations were seen by many as the safer [...]
COVID-19 has had a huge and lasting impact on the hospitality industry. Gone are the days of planning a spontaneous getaway for the weekend. Instead, the booking behaviour of guests has become a much lengthier [...]
Hotel websites should be responsive and interactive, offering relevant details for potential guests. Until now, far too many hotels have viewed their websites as online brochures, simply laying out information and details about the hotel’s rooms and facilities.
As a hotelier, you need to carefully consider the ways in which your potential audience consumes your brand and the ways they are engaging with your hotel, both online and offline. Facilitating positive interactions and engagements with your guests is no longer a nicety, it's a necessity.
Last month Avvio hosted 'The Connected Guest' webinar alongside Classic British Hotels and SiteMinder. The webinar provided attendees with invaluable knowledge and actionable tips on how to improve the guest experience whilst increasing their hotel website’s direct booking traffic. Take a look at our key take-aways from the informative session!
Take a look at my article in the HITEC Bytes Special Report 2019 where I detail how technology – in particular AI - can facilitate a more unique approach online, enabling hotels to collect and analyze vast amounts of guest data.