Personalisation using AI needs to be built into hoteliers’ and accommodation providers’ websites to ensure that site visitors and prospective customers are attended to at all stages of their user journey. Read our latest article on how to achieve this, as well as a handy reminder poster for you to add to your office wall.
Read our comment on the CMA investigation into hotel booking platforms. Avvio provides the tools for hotels to provide complete transparency to guests - ensuring the success of booking directly continues to be a cost-accurate and timely solution.
We demystify this subject of artificial intelligence (AI) and explain, in plain terms, what it is and what it means for hotels. This guide was created with the intention of clarifying the most important terms and concepts related to artificial intelligence and shedding some light on what AI really means for hotels, without technicalities and by providing easy-to-understand industry examples.
Avvio chief executive and co-founder Frank Reeves told the EyeforTravel Europe summit in Europe that hotel websites must act more like Netflix by adding a recommendation layer.
A new report says hotels which attempt to boost direct bookings over OTA business risk having lower occupancy rates with “no measurable” savings on costs.