We know that the success of your hotel is built on truly knowing your guest; especially in today’s current climate. Your hotel must know what your guests want and how to ensure they receive it, [...]
It may seem like a long way off, but now is the time to start preparing your Christmas voucher campaigns. Before we explore ways of selling your vouchers, let's quickly look at when you should start the promotion phase.
Across the list of ever-growing social media platforms, there are thousands of influencers covering everything from sports, to fashion to cleaning! Apps like Instagram and Youtube have grown in popularity because we all enjoy consuming content that resonates with us. But can partnering with an influencer expand your share of voice in your existing target market?
We want to help our hotels better manage their online conversations which is why Quicktext is offering a free chatbot to our hotel partners. Quicktexts’ conversational freemium booking bot Zoe seamlessly integrates into the booking journey, enhancing the guest user experience and facilitating a quicker path to purchase.
With schools closed for two weeks and the longer evenings setting in, Easter has become one of the most lucrative public holidays for family breaks. In order to capitalise on this potential revenue stream it is important to plan your Easter strategy in advance to ensure everyone’s eggs are in your basket!
We are always striving for ways to reduce room cancellations and have seen a positive trend with total cancellations down from 20% in 2018 to 17% in 2019. Our goal is to continue to tackle this challenge in 2020 and encourage our customers to adopt our 5 best practice strategies to reduce cancellations.
At Avvio we believe that a hotel website’s job doesn’t stop at the point of booking confirmation. Data gathered from our AI-powered booking engine Allora shows that pre-stay returning visitors will typically amend their booking prior to arrival.
Designed to deter and reduce abandonment in the guest journey, Avvio has launched a new, built-in anti-abandonment tool for our customers. Take a look at our latest booking engine feature
Based on data gathered from Allora, as well as from analysis of industry trends and best practice, the front-end design and functionality of our booking engine has been enhanced to provide a better guest user experience (UX) to enable an increase in direct bookings.