We are always striving for ways to reduce room cancellations and have seen a positive trend with total cancellations down from 20% in 2018 to 17% in 2019. Our goal is to continue to tackle this challenge in 2020 and encourage our customers to adopt our 5 best practice strategies to reduce cancellations.
At Avvio we believe that a hotel website’s job doesn’t stop at the point of booking confirmation. Data gathered from our AI-powered booking engine Allora shows that pre-stay returning visitors will typically amend their booking prior to arrival.
Designed to deter and reduce abandonment in the guest journey, Avvio has launched a new, built-in anti-abandonment tool for our customers. Take a look at our latest booking engine feature
Based on data gathered from Allora, as well as from analysis of industry trends and best practice, the front-end design and functionality of our booking engine has been enhanced to provide a better guest user experience (UX) to enable an increase in direct bookings.
Revenue Managers and Marketing Managers have a shared goal: to keep the cost of sale down by driving direct business. How can these two disciplines work together to make a hotel more profitable?
Actual Intelligence can be considered as the ability to understand your guests' interests, likes and dislikes to mutually optimise their personal experience with your brand. Artificial intelligence can be seen as the technological tools and processes that are available to help you do just that.
Fringed by the Atlantic ocean, St Brelades Bay Hotel has a view that quite literally takes your breath away. The luxurious 4-star hotel located on Jersey in the Channel Islands houses over 70 rooms and [...]
A great example of sustainable hospitality, Sandymount Hotel has been named Europe’s Leading Green Hotel two years in a row! Read how this 4-star property has increased their direct bookings and revenue since partnering with Avvio.
Read our comment on the outcome of the CMA investigation into hotel booking platforms. Avvio provides the tools for hotels to provide complete transparency to guests - ensuring the success of booking directly continues to be a cost-accurate and timely solution.