Both new and returning customers are important to any hotel, they are what gets your business started, and they help your business expand and grow into the business you want it to be. But what is the real difference between a returning customer and a new customer? What values does each bring to the (your) table?
With Valentine's Day just around the corner, it got us thinking about how to make the most of the different holidays throughout the calendar year. Whether it’s romantic getaways in February or spa trips for Mother’s Day in March, there is a huge opportunity when it comes to capturing the spending desire of consumers for these special days.......
With schools closed for two weeks and the longer evenings setting in, Easter has become one of the most lucrative public holidays for family breaks. In order to capitalise on this potential revenue stream it is important to plan your Easter strategy in advance to ensure everyone’s eggs are in your basket!
By focusing on TRevPAR (total revenue per available room) – hoteliers are able to increase their bottom line profitability by incorporating a robust ancillary spend strategy into their business model (and hopefully ease operational efficiencies!) Here are 3 ways Avvio customers can increase their TRevPAR.