We all know that hospitality is a fiercely competitive market, and with increasingly high expectations from the consumer it’s impossible to stand still. From personalised experiences to flexibility, the consumer is now very aware of what they expect and this is playing a part when hotel guests are looking to book. We can’t slow down, and as the industry continues to navigate the fast moving changes of the past few years, we too needed to ensure that Allora was able to navigate and flex at the same rate. With this in mind, we are really excited to announce our latest update to the Allora.ai platform and the new functionality that hoteliers and hospitality businesses across our customer base will benefit from.
Avvio had the pleasure of attending yesterday’s first MIALD Alumni meeting where our Co-founder and CEO Frank Reeves and Chief Commercial Officer Michael De Jongh spoke to a rapt audience about everything from OTAs and personalised guest journeys to Google’s direction of travel.
Take a look at my article in the HITEC Bytes Special Report 2019 where I detail how technology – in particular AI - can facilitate a more unique approach online, enabling hotels to collect and analyze vast amounts of guest data.