Booking Engine

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NEW allora.ai functionality due to be released on 5th April

By |2022-04-01T18:28:55+01:00April 1st, 2022|Booking Engine, News, Product updates|

We all know that hospitality is a fiercely competitive market, and with increasingly high expectations from the consumer it’s impossible to stand still. From personalised experiences to flexibility, the consumer is now very aware of what they expect and this is playing a part when hotel guests are looking to book. We can’t slow down, and as the industry continues to navigate the fast moving changes of the past few years, we too needed to ensure that Allora was able to navigate and flex at the same rate. With this in mind, we are really excited to announce our latest update to the Allora.ai platform and the new functionality that hoteliers and hospitality businesses across our customer base will benefit from.

Smart Content and Personalising the Guest Journey

By |2022-03-03T17:26:40+00:00March 3rd, 2022|Booking Engine, Personalisation|

The world of holiday booking has evolved. Customers are more wary with their arrangements, especially as holiday uncertainty is still high. This means they are likely to do lots of research and not book on the first visit to your website. A great way to combat this, and importantly - secure bookings, is by creating a personalised experience for your customer that remembers and adapts to what they are searching for, using their data to provide a more intuitive booking process.

New Guests vs Returning Guests – Who is better?

By |2022-02-21T18:35:10+00:00February 21st, 2022|Booking Engine, Profitability|

Both new and returning customers are important to any hotel, they are what gets your business started, and they help your business expand and grow into the business you want it to be. But what is the real difference between a returning customer and a new customer? What values does each bring to the (your) table?

A Marketing Strategy For Every Occasion

By |2022-02-11T11:34:32+00:00February 11th, 2022|Digital News, Profitability|

With Valentine's Day just around the corner, it got us thinking about how to make the most of the different holidays throughout the calendar year. Whether it’s romantic getaways in February or spa trips for Mother’s Day in March, there is a huge opportunity when it comes to capturing the spending desire of consumers for these special days.......

The Annual Wrap

By |2022-01-13T17:45:06+00:00January 11th, 2022|Awards, News|

Heading into 2022, we asked our CCO, Michael De Jongh, to reflect on the year just passed at Avvio. Read on to see what he had to say…"2021 was, like its predecessor, a year unlike any other; it started with lockdown, we emerged in the Spring. But despite this uncertain start, it was also the year we witnessed the powerful impact of people's desire to travel and come together....